Terms of Service · Certiwage

Effective date: July 18, 2026. These Terms of Service ("Terms") form a binding agreement between you (and, if you use the Service for a company, that company) and Handler Labs LLC ("Certiwage," "we," "us"), governing your access to and use of the Certiwage website and application (the "Service"). Please read them carefully. They include an arbitration agreement and class-action waiver and a limitation of liability that affect your legal rights.

1. Acceptance of these Terms

By creating an account, clicking "Sign up," or otherwise accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. You acknowledge that acceptance in electronic form is valid and enforceable under the Electronic Signatures in Global and National Commerce Act ("ESIGN"), 15 U.S.C. §§ 7001–7006, and the Uniform Electronic Transactions Act ("UETA"). If you accept on behalf of a company, you represent that you are authorized to bind it.

2. The Service & eligibility

Certiwage helps you prepare a federal Form WH-347 (Certified Payroll Report) and its Statement of Compliance and, where offered, related outputs. You must be at least 18 years old and able to form a binding contract. The Service is offered for use in the United States.

3. Not legal, tax, or payroll advice; not affiliated with the government

Certiwage is a document-preparation tool. It is not legal, tax, accounting, or payroll advice, and using it does not create a professional-client relationship. Handler Labs LLC is not affiliated with, endorsed by, or connected to the U.S. Department of Labor, its Wage and Hour Division, or any state agency. Form WH-347 is a U.S. government form referenced for identification only. You are solely responsible for verifying every report against current Davis-Bacon and Related Acts requirements, the applicable wage determination, and any state prevailing-wage law before you sign and file it. We do not guarantee that any output will be accepted by any awarding agency or that its use ensures compliance. See our compliance disclaimer.

4. Your account & responsibilities

You are responsible for the accuracy and legality of all information you enter (including hours, rates, classifications, deductions, and worker identifiers).
You must keep your login credentials secure and are responsible for activity under your account.
You must be authorized to submit certified payroll for any company you represent, and to enter any worker information you provide.
You will comply with all laws applicable to your use, including wage-and-hour and prevailing-wage laws.

5. Your content

You retain all rights to the data and content you submit ("Your Content"). You grant us a limited, non-exclusive license to host, process, and display Your Content solely to provide and support the Service for you and, where applicable, to act as your service provider/processor as described in the Privacy Policy. You represent that you have the rights and consents necessary to provide Your Content and that it does not violate law or third-party rights.

6. Electronic signatures

The Service lets you apply a typed electronic signature to your WH-347 Statement of Compliance. Under ESIGN (15 U.S.C. § 7006) and UETA, an electronic signature has the same legal effect as a handwritten one. Consistent with DOL guidance for the WH-347 — which provides that "legally valid electronic signatures are acceptable" and must "indicate acceptance of the certified payroll record" and include "an electronic method of verifying the signer's identity" — your electronic signature is applied within your authenticated account and recorded with a date and audit information tying it to you as the signer. You represent that you are the contractor/subcontractor or an agent who paid or supervised the payment of the workers, and that the information certified is true. You acknowledge that willful falsification of a certified payroll may subject you to civil or criminal prosecution (18 U.S.C. § 1001; 31 U.S.C. § 3729). Uploaded images, scans, or photocopies of signatures are not accepted.

7. Plans, billing & auto-renewal

We offer a Free plan and paid subscriptions (Starter and Pro), billed monthly or annually through our payment processor, Stripe. The following disclosures are made in accordance with the Restore Online Shoppers' Confidence Act ("ROSCA," 15 U.S.C. § 8403), the California Automatic Renewal Law (Cal. Bus. & Prof. Code §§ 17600–17606), and similar state laws:

Recurring charges & automatic renewal. Paid plans are subscriptions that automatically renew at the end of each billing period (monthly or annual) at the then-current price shown at checkout, and your payment method will be charged on a recurring basis, until you cancel.
Your consent. The recurring price, billing frequency, and renewal terms are disclosed to you at checkout before you are charged, and by completing checkout you provide affirmative consent to the recurring charge.
Acknowledgment. After you subscribe, Stripe emails you a receipt/confirmation that you can retain, describing your plan and how to manage it.
How to cancel (easy, anytime). You may cancel at any time from the in-app Billing page via the Stripe customer portal, or by emailing support@certiwage.com. Cancellation stops future renewals; your access continues through the end of the paid period.
Refunds. Except where required by law, payments are non-refundable and there are no refunds or credits for partial periods.
Price changes. We may change prices; changes apply to the next renewal after we give you reasonable advance notice, and your continued use after the change takes effect constitutes acceptance.
Taxes. Prices exclude taxes, which you are responsible for where applicable.

8. Free plan & fair use

The Free plan includes one exported report and is subject to reasonable usage limits described on the pricing page. We may change, limit, or discontinue the Free plan at any time. We may suspend accounts that abuse the Service, including the public builder, in ways that impose disproportionate load or attempt to evade plan limits.

9. Acceptable use

You agree not to:

use the Service unlawfully, or to submit false or fraudulent certified payroll;
breach or probe security, access other users' data, or disrupt the Service;
reverse engineer, scrape, or resell the Service without our written permission;
upload malware or infringing, unlawful, or rights-violating content.

10. Intellectual property

The Service, including its software, design, and content (excluding Your Content), is owned by Handler Labs LLC and its licensors and is protected by intellectual-property laws. We grant you a limited, revocable, non-transferable license to use the Service per these Terms. If you send us feedback, you grant us a perpetual, royalty-free license to use it to improve the Service.

11. Copyright & DMCA notice-and-takedown

We respect intellectual-property rights and respond to notices of alleged infringement under the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe content on the Service infringes your copyright, send a notice with the information required by § 512(c)(3) to our designated agent at support@certiwage.com. We may remove infringing content and terminate repeat infringers.

12. Third-party services

The Service relies on third parties, including Supabase (hosting/database/auth) and Stripe (payments), governed by their own terms. Some awarding agencies require submission through a specific system (for example, a state portal); Certiwage produces the report, but you are responsible for using your project's required submission method. We are not responsible for third-party services.

13. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, HANDLER LABS LLC DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY WH-347 OR OTHER OUTPUT WILL BE ACCEPTED BY ANY AGENCY OR WILL ENSURE COMPLIANCE WITH THE DAVIS-BACON ACT, ANY PREVAILING-WAGE LAW, OR ANY OTHER LAW. This disclaimer is made in accordance with U.C.C. § 2-316. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HANDLER LABS LLC AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, OR FOR WITHHELD PAYMENT, PENALTIES, FINES, OR DEBARMENT ARISING FROM YOUR CERTIFIED-PAYROLL FILINGS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100). These limitations reflect an agreed allocation of risk between businesses under U.C.C. § 2-719 and apply even if a remedy fails of its essential purpose. Nothing in these Terms limits liability that cannot be limited by law.

15. Indemnification

You will indemnify and hold harmless Handler Labs LLC from claims, losses, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, your violation of these Terms, or your violation of law or third-party rights.

16. Dispute resolution & arbitration

Please read this section carefully — it affects how disputes are resolved.

Informal resolution first. Before starting arbitration, you agree to email support@certiwage.com describing the dispute and to try to resolve it informally for at least 30 days.
Binding arbitration.Except as noted below, any dispute arising out of or relating to these Terms or the Service will be resolved by binding, individual arbitration administered by a recognized arbitration provider (such as the American Arbitration Association) under its applicable rules. The Federal Arbitration Act (9 U.S.C. §§ 1–16) governs this agreement to arbitrate.
Class-action waiver. Disputes will be resolved only on an individual basis; you and we waive any right to bring or participate in a class, collective, or representative action.
Exceptions.Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief for intellectual-property or unauthorized-access matters. Consistent with the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act (9 U.S.C. § 402), this arbitration agreement and class-action waiver do not apply to a dispute alleging sexual assault or sexual harassment, at the claimant's election.
30-day opt-out. You may opt out of this arbitration agreement by emailing support@certiwage.com within 30 days of first accepting these Terms; opting out does not affect the other provisions.

17. Governing law & venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. To the extent a dispute is not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in Florida.

18. Changes to these Terms

We may update these Terms. If we make material changes, we will provide reasonable notice — for example, by email or an in-app notice — and update the "Effective date" above before the changes take effect. We will not rely on silent, website-only edits to bind you to material changes. Your continued use of the Service after the changes take effect constitutes acceptance.

19. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms or to protect the Service or other users. On termination, your license to use the Service ends; sections that by their nature should survive (including content ownership, disclaimers, limitations of liability, indemnification, and dispute resolution) will survive. You are responsible for exporting your data before termination.

20. General

Entire agreement. These Terms, the Privacy Policy, and any order form are the entire agreement between you and us and supersede prior agreements on the subject.
Severability. If any provision is held unenforceable, it will be limited or severed and the remaining provisions will stay in effect.
Assignment. You may not assign these Terms without our consent; we may assign them, for example in connection with a merger or sale of assets.
No waiver. Our failure to enforce a provision is not a waiver.
Force majeure. We are not liable for failures caused by events beyond our reasonable control.
Notices & contact. Legal notices to us should be sent to Handler Labs LLC, 5510 NW 38th Terrace, Coconut Creek, FL 33073, or support@certiwage.com.